NAB is "National Bank Australia", to which my Paypal account is linked. Recently, they have stepped in and refunded my account the amount of the Paypal transaction in question. They tell me that if they resolve the case and are paid by Paypal they will let me know. If not, things will just stay as they are with my refund already paid to my account. A pleasant experience in all the mess!
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I've noticed recently that just so many Chinese companies now have local addresses to re-assure local buyers, but all they do is pass the buying info back to China and every bad thing still happens. In my case it was my wife buying me a surprise gift- which it certainly was. Since there was no record on my Paypal statement, I have gone straight to the NAB to let them sort it out.
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So it appears that since the amount doesn't even appear on my Paypal account, I will need to go directly to the bank. I'm finding it difficult to accept the fact that Paypal will let this situation arise.
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The item was bought using Paypal, logged in - using password. My Paypal online "statement" shows no evidence of this transaction (Nov 16, 2020), but it appears on my bank statement on the same day where Paypal have made the withdrawal. While the amount is only around $60, it is the process by which such an action can happen which is very worrying.
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It seems many have suffered from this person/organisation. I've had an amount of 57.67 taken from my bank account by Paypal but no sign of it appears in my PP account -which is a BIG worry. The bank attributes it to a company called "ESTIVALCOLT"...(for a car-creeper). One would have to wonder about the authenticity of PP itself if this is happening. Has anyone else had this experience?
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