File claim and dispute the charge. Even if they have a proof of delivery. They sent a piece of mail instead of the stand I ordered. USPS had the delivery receipt but how you could put a 40 lb. Box in a mail box is interesting. They refunded every penny
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same thing with me, they sent paypal a tracking number that shows something being delivered USPS to a community mailbox. the package was huge and heavy and would never fit in it.
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