I'm also experiencing the same issue. Ordered Light Sabers on 1st Oct as n Xmas presi to ensure they get here on time. Nothing delivered. I've been chasing and chasing for 3 months! I get emails back really quickly saying thanks for your patience. I also had an email saying it has been delivered with a tracking number. The number was real enough and the Post Office confirmed delivery, but not to my address, although was local to me! I'm still waiting. Now will proceed to trying to get a refund :o(
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