I posted earlier about a company I though was a scammer as I did not receive my lysol products. The tracking stated item was delivered. However after further investigation from the post office it was delivered to the wrong address. They gave me a google map showing the address it was delivered to along with step by step tracking which I have given to PayPal. PayPal is now stating they cannot accept that as proof and the post office says that's the best they can do. PayPal is giving me three days to show proof otherwise they rule in favor of the seller. If I did not receive my item, then the seller should file a claim with the post office for wrongful delivery. I have been inconvenienced by not receiving my products now I have to play detective. What is wrong with this picture. This is totally unacceptable. I seriously contemplating better call Harry on CBS 46 to make other customers aware that PayPal is not a customer friendly company.
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I purchased some cleaning products online on November 14, 2020 via paypal and still did not receive my products. I opened a resolution with PayPal who closed it stating the seller informed them the items were delivered , which is false. I have tried to open another resolution but the system keeps on giving me error messages and closing the cases as soon as I submit. The message center is also not receiving messages, and there is not even a phone service anymore. It is like next to impossible to get any help and it is very frustrating. I have been with PayPal for years and never had these issues but the current customer service is very poor. I believe the company is a scammer. At the time of purchase the company website was lysolec.com, but i think it has changed the name more than once. I am posting the link below to make everyone aware. Paypal needs to do better to protect its clients. https://www.lysolsw.com/ https://www.lysolsoz.com/
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