Have you tried the" Help and Contact" link at the bottom of the page? My dispute was settled within a couple hours... Hopefully they can update your account information. Best Wishes.
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Oh no! I was trying to get some kind of tracking information on my purchase. Now I see this. Please say this isn't happening. With Covid my kids already were barely having a Christmas. And this was the one nice present they were getting. It saddens me to know people can do this!
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