Hello, I am selling software on my website. I received payments, they were put on hold, and the message reads, "You have recently updated your details, your payments will be available 1 day after delivery." There is no shipping required. It's instant delivery. A customer verifies all information about my product and even checks the history before making a purchase. My payments have been put on hold for close to 10 days now. The customer has already received the product. How will PayPal verify delivery of the product in order to release the funds? There was nothing to be shipped. Secondly what can I do to avoid this from occurring in the future? I have a substantial number of daily visits on my websites, am also making a good number of sales and this might even get better in the coming days. I have had to stop PayPal Payments because I don't want being in this situation with all my funds. However, I would love to know the right thing to do so that I can continue using the service without any trouble. Kindly advise me.
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