The whole reason I use PayPal is for added protection. This Franchise Company took over $500 of my kids Christmas money for their gifts. Filed a dispute and PayPal answer was that it was not a billing issue. What the heck does that mean? I didn’t receive any merchandise! Paid extra for expedited shipping, PAYPAL collected the money from me and gave it to a fraudulent company and they should be responsible for allowing these people to steal our money! I’ve appealed twice and first said it wasn’t a billing issue, second time just said it was denied. Just disputed again.
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