Hello, I have purchased a product that was claimed to be original, however, once received it turned out to be fake. I requested a @REFUND through PayPal for my purchase. The seller has notified me that they had the amount I requested in refund withdrawn from their account (without them taking any action), however, I have never received the money, it did not show in my Activity Refund section, nor I got anything coming to my bank account (it has been about 10 days now). I wanted to ask if anyone dealt with a similar situation and if I can expect that money to be deposited to me within 30 days, or I should ask the seller to make a separate additional transaction to me. Or should I just escalate the issue to PayPal and see where that goes? Thank you in advance, Maria
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