Hi there, I have had a limitation placed on my account for a whole year after calling paypal credit to resolve another issue. They asked for my address and I gave them an address I had recently moved to, rather than the one my account is registered at, so they put the limitation on till I supplied evidence of the new address, which I did in December 2019, it still hasn't been reviewed. The best bit is I have actually moved away from that address now, back to the original so the evidence is now void. I contacted Paypal via the message centre about the issue where I was told to called the Credit side as they put the limitation on. After calling and getting through to 3 options (which were all irrelevant to what I wanted), I then spoke to someone who transferred me to someone who deals with accounts. The phone was answered, a lot of random noise was heard and then the phone was hung up on me after 15 minutes of waiting. It's been a whole year of not being able to use paypal due to this limitation which I still can't resolve due to the increasingly hard to reach customer support. I would close my account but the limitation stops me from doing this, It's just an endless cycle. Can anyone here help me, maybe point me to the correct person directly or direct someone to me? Reference ID: PP-009-036-322-409 Thank you.
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