Hello , My husband recently received a payment ( U.S.A) in his account , he got a chargeback, the thing the payment was locked so he was never able to transfer it to his bank account, the payment was refunded but now his PayPal account is in negative balance, even though the money was refunded without even being unlocked, we’ve contacted PayPal innumerable times , but no clear answers, and the phones are impossible. Help please. Thank you
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