I had the exact same experience with this company. Carnival dolls. I ordered several for my grand-daughters and I wouldn't even give them as dog toys! Total crooks!
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Actually, Paypal responded quickly to my issue with this "company". I, too, was offered a partial refund, which I refused. Paypal continued to work in my behalf and I received a full refund. I made it clear that I would not be returning anything. So I have to give credit to Paypal on this one!
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