Call the PayPal Hotline Number, you can Google it. File a formal complaint electronically - The forms are right on the PayPal website. I provided photos that I had taken on my cellphone of what was promised on that scam website and what I actually received. I got every penny back, including my postage costs (without having to return the item to China). File the complaint formally, online & then Longruian has to respond. When the PayPal Customer Service representative saw how many complaints there were against them and looked at my pictures, he made a decision in my favor immediately! This company also has Facebook pages (all under different names, but the parent company is Longruian) with multiple complaints there too. Different products were purchased from them but the results were all the same - cheap substitutes for the merchandise advertised. They need to be shut down & that will only happen if enough people who were ripped off file official complaints. Good luck!
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