Hi there, thank you for all of your ideas on how to bypass the issue. Unfortunately, I have already tried all of those options with no luck, including attempting to contact them on facebook. I briefly got a reply from a representative on Twitter and they said they need to escalate the issue to a specialist. However, this was five days ago and I have still not had anybody contact me to resolve this issue. It seems that I do need to be able to speak to a real contact at PayPal so I can verify my identity with them, but that has been extremely difficult during COVID. Even the contact page on the PayPal website hasn't been working. Hopefully they'll get back to me soon over Twitter.
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