I appealed on a case as one of 3 packages during that time was already received by the buyer. I lost the case because Paypal said that they DID NOT RECEIVE VALID PROOF THAT THE ITEM WAS DELIVERED TO THE BUYER even tho i sent them screenshots of the delivered status, the tracking number and the waybill photos. I was able to open the case again and sent further proof and evidence for the other packages and the packages were delivered as well. I have sent multiple screenshots to Paypal for them to update my case. I have talked to multiple agents as well and they had assured me that they have added those files to my case. I received the result today and it says the same thing! I lost the case because Paypal said that they DID NOT RECEIVE VALID PROOF THAT THE ITEM WAS DELIVERED TO THE BUYER. The buyer already received her money as Paypal refunded her and also she received the packages i had sent to her. I lost money not just twice the amount. What should I do next? Will Paypal still do something about this?
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