I have just queried this transaction on my bank account with my bank and was advised to contact paypal directly before, the bank would raise their own dispute. I have read the 'solution' pages to this transaction, where it states it's to cover an account shortfall however, I have not used my paypal account for approximately 15 years so this transaction is suspicious. In addition, it does not appear in my paypal transaction history, either on the day or even a week before. I am trying to get some form of help from paypal but as I am in NZ, calling the USA is not an option and the 'live' chat isn't an option as no one is available - is there a paypal helpdesk email address that I can raise this with at all please?
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