I ordered and paid for an outdoor security camera but received a 32gb micro SD card instead (worth about £4.00). When I raised the subject with PayPal I was finally told to send the SD card back to China which would have cost far more than the original purchase cost paid for the camera. My PayPal invoice clearly states that I paid for a camera. I have retained the original packaging that the SD card was received in and noticed that they have a returned goods address in Reading UK, but PayPal are still insisting that it be sent back to China, which is an unreasonable request. I am beginning to wonder whose side PayPal are really on because judging by the number of alleged fraud complaints PayPal have received from unhappy customers, I am surprised that they still allow the Yokawa Network Limited to still hold an account with them. Also, as I have said because PayPal are aware of this company's type of dealing style shouldn't they be a little more helpful to disgruntled customers?
... View more