So I got asked for a refund on a purchase about 10 days ago which was granted etc etc, and today I finally got the email from paypal saying the refund had been completed and the money would be in my paypal balance. this is fine and cool, except my balance is a big fat $0. now, I can see the refund listed in my activity and it has a date of around 10 days ago, which is also fine and cool except... where is my money? Was it deposited into my balance then, or was that just them acknowledging that refund processing was underway? The fact that's it's taken 10 days to get an email saying 'you've got money' leads me to believe that the process has just been completed. Now before anyone asks, I have made a purchase since asking for my refund, but my default payment option is NOT linked to my paypal balance, and my recent purchase does NOT exceed the total of my refund, so even if I did get my money 10 days ago and some was used for my recent purchase, there should still be a decent amount left. So, my money is not in my balance, and it's not magically ended up in my bank account (I've checked). Can anyone shed some light? Why would I get an email if my money isn't deposited yet? Is there a Standard Waiting Time I don't know about? Is there someone I should be contacting instead? TIA
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