HI @kernowlass You open a case...what case? I tried to report the problem to the Resolution Center, but I got We're unable to file a case on this transaction. Since you’ve received this payment, you'll need to contact the sender directly to resolve your issue The Original problem and as mentioned in the first post, if I Send a Receive money request to my friend and the status is On Hold, as I read in the community with some other ppl having the same issue, is they need to set the order to Order Processed for the transaction to be released, I change the order status, but I keep getting We're experiencing technical difficulties We're sorry for the inconvenience. After about 3 days I notice that the status is updated to be Order Processed, but the transaction still On Hold, I don't know what to do to get this transaction complete. are you a seller or buyer? I suppose to be the seller, but there is nothing sold, it's a family transfer 😞 are you adding or withdrawing funds? it's not a problem, just need to find a way to get fun. Please Guide me on the way to be able to receive this fund. I am stuck since 16th Nov, and don't know where to get the answer.
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