I opened a dispute for an item that I had ordered that hadn’t arrived and had no shipping information, the seller provided this to PayPal and a few weeks later I eventually received the order so PayPal denied the claim of course. The item I have received couldn’t be more different to what was advertised when I ordered, it isn’t even worth the £5 shipping price. The problem is I couldn’t figure out how to add to my claim/change it and now it’s closed, can anyone help with this please?
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