I was sent a payment last Saturday 14th November 2020. I received the payment on my Paypal account but it was pending. Yesterday it was cancelled. The message I received from Paypal was: The below PayPal payment sent to you from "the sender" was not processed successfully ... I contacted "the sender" and she told me that the money was taken off her bank account by Paypal and sent me a snapshot of the payment. When I try to file a case with the Paypal Resolution Centre I am not allowed. The Paypal message states that I can not file the case on this transaction because I received the payment! ... And to contact the sender. The sender replies that the money left her bank account to Paypal on Saturday the 14th of November 2020. I have tried to call Paypal unsuccessfully. I also have sent a message but they have not yet replied after 24 hours. Can somebody help please. Many thanks.
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