I would appreciate your help in resolving the above order purchased on VISA card through Paypal.
I purchased one (1) Google Nest Thermostat with the value of $199.99.
I received by mail a iphone case with a value of $10.00 as indicated on the mailing envelope.
The payment as deducted from my VISA card as "PAYPAL *FRANCHISEST"
I notified seller on November 18 on the merchandise received. Aslo I uploaded all pertinent information such as picture of phone case, shipping envelope which indicates the details of the shipment.
To date, I have not received a response.
Thank you.
Marie <Removed>
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