Thanks for the suggestion. Actually, when I didn't get any replies right away, I did exactly what you suggested. I deleted and reinstalled the app and I was able to go as far as taking front and back photos of the check and submitting the deposit. This time, the deposit was rejected for no specific reason. I found a little "i" icon and clicked it for more general information and was told that the deposit might have been rejected because PayPal couldn't read my signature, the quality of the photos wasn't good enough, etc. I wished that I could fix those issues by measures such as re-writing my signature with darker ink, and taking the photos with better lighting but the "information" said that I could not resubmit the deposit. That seems pretty unfair, and I wish that PayPal would change that policy.
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