I'm asked to login via paypal.com/uk/ In my account I go to Help and in the Search box that pops up I type SCA (= secure customer authentication) and one of the links gives you the text I posted earlier I also confirmed this via webchat with one of their advisors a few months ago Via my MP I queried what was happening generally with SCA last year. I got a reply from the Dept of Digital, Culture, Media & Sport(!) telling me that financial institutions had been explicitly told to recognise that not all customers would have a mobile or a signal and that "alternative arrangements" should be in place If they're not then you can make a formal complaint to the Financial Services Ombudsman I've made 4 so far about different banks
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