Hi there I sold an item to a buyer in Italy. after 1-2 months he filed a dispute that he never recived the item. I checked the tracking info and it said that it was in customs for some time than it was attempted to be delivered about 12 times. Ne said it never got there. The package came back to me and I refunded money. I decided to try again (very stupid) I sold it again, paid eBay for buy it now listing he bought it again. I've paid for shipping (again). He asked me to state on the shipping slip that it was worth under $25.00 when in fact it was $80.00 I didn't do it. In case something happens I will recive only 25.00 from USPS right... Ok the package was over a month in Customs this time. One day I look at the tracking number and it said that the package was attempted to be delivered... OK. Next day it's on it's way back to me??? I'm served with another "did not recived" dispute... I realised that the buyer was asked to pay Customs Duty for this package (because of the ammount be bought it for) and he simply refused so the package went straight to me. Since July 02 the package is in New York (I'm in Chicago) and I didn't hear from USPS tracking since. The Buyer filed a claim and in 2 days it was over. PayPal decided to refund his money leaving me with out item or money. I tried to file an appeal but it refused to take it. It said that "That action is not valid. Please try again.".... I tried several times... nothing Why PayPal refunded the money... ok I understand, Buyer didn't recive the item But I don't understand why they didn't wait for mu item to arrive at my address... I feel like I was robbed by Paypal. Sorry for my long rant but I had to write about it. I'm furious and hate Paypal right now. And I just dropped Italy from counties that I'm selling to...
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