Same problem here. I have ordered an animated skeleton (70cm) and they send a plastic figure (18 cm) which does not make sounds and does not move. They tried to give me a refund of 10%. After several mails now offering me 80% refund. But I do not agree. It is not what I ordered and have no use of a plastic thing. Also had to pay extra custom clearence costs. Total costs 53.05 euro. Very expensive rubbish as I may say. It is now under investigation. I hope for a positive result. But I am worried now, reading all these complaints. How can this company still sell stuff and still be allowed to use paypal? I was under the impression that using Paypal is also a delivery guarantee. Hoping for the best.
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