Okay so I had a negative balance in my account which was around -$33 because some girl decided to open a dispute with me when she confirmed I delivered her order. I responded back to the dispute and I’m currently waiting on a response. Now, I decided to purchase something on Depop (an app for thrift shopping), and I paid through Paypal. The item I bought was only $10 but Paypal took the $10 including the negative balance cost which ended up taking around $43 from my bank account. I am freaking out!! Will I get my money back when the dispute is resolved or do I have to contact Paypal????
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I bought this clothing item from a seller but she never shipped my item. I then decided to open up a case to Paypal and that’s exactly what I did. Right after I filed one, I checked my cases to find that I had 0 open cases and the case I just filed was in the “closed cases” category. I am very confused because I was sent an email that Paypal would review my case but it says it’s closed so I don’t understand. I clicked on the closed case that I just filed and it said “the case has been closed in your favor” or something like that. This message and my email are two distinguishing things, and I never got an email saying my case was closed WHEN I JUST FILED IT A MINUTE AGO. Maybe they made a mistake. Should I refile my case?
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