Hello, an advert popped up on my Instagram for discounted gymshark leggings. It was only after I placed my order that i realised the webpage was a fake selling counterfeit goods. I immediately messaged paypal to try to stop the money from coming out of my account and emailed the Chinese company asking for my order to be cancelled. The seller refused to give me a refund. The clothing arrived and as expected, was counterfeit. I logged another paypal dispute and was given a Chinese return address. I paid for the Royal Mail track and trace service and can see the postal service have repeatedly tried to deliver the package but no one is answering. The seller is no longer responding and my paypal messages keep being closed with just a generic rely to say it’s being looked into. This has been going on for months- can anyone help please?
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