I ordered a Halloween Advent calendar on Sept. 24 for my wife. It is an Advent Calendar, meaning that it is a 31 day countdown to Halloween Calendar. And I knew that it might take a week or two to get HERE from China but I definitely didn't think that the shipment tracking would show that it was STILL at the seller's store 19 days later on Oct 11. So I emailed the seller that I would like the order canceled and a refund since it hadn't left their facility AND it would get here so close to Halloween defeating the whole reason for buying an ADVENT calendar. They never replied. So on Oct 17 I asked PayPal to intervene. They denied my claim on Nov 6 saying that the seller showed that it had been delivered on Oct 28, which it never arrived. So I then went and looked at the tracking information again. It showed that it hadn't been shipped out of the seller's shop till 3 DAYS AFTER I filed the claim with PayPal and 2 days AFTER PayPal contacted them about me not receiving my calendar! This is crap and WHY I used (past tense) PayPal to do my online purchases…to protect myself from shifty sellers. So, how do you appeal a PayPal dispute that I lost? PayPal will either protect my purchases or they won't. And that goes for you too.
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