Hi, My Website's Recurring Payment option only works with user's who have paypal balance greater than zero if the users do not have balance then they cannot proceed with the payment and its giving an error message '' we're sorry we couldn't set up your subscription using the payment method you have selected' . We contacted the customer support and they informed us to check with the users since they have to validate their user account but we believe in order to do a recurring payment no one should validate their individual accounts and allowing credit checks on their accounts. There are two ways that the payment go through successfully on my web site. 1) users who have paypal balance greater than zero then they can make reccuring payments 2) if its one off payment method then users can make payments with or without paypal balance. Has anyone come across a similar situation? is this a bug in the recurring payment on Paypal? Are there any option that we missed during the setting up process of my business account in paypal? Can someone please kindly help since this issue is delaying the launch of my website.. thanks and kind regards,LankanKapu
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