Same here! To say I'm outraged is an understatement. I am currently setting up a new business web page requiring a pay pal button, & also happened to make two personal $19.95 purchases at an online store within 10 minutes and BAM account restricted! Need to send in copies of my ID to verify my identity to get account restored! While I appreciate paypal wishing to keep me safe - these measures are completely OTT. Recently my bank noticed possibly fraudulent activity on my credit card, so what did they do? Sent me an sms asking me to contact them via the usual number, ask for fraud dept & issue sorted immediately, no drama. Whose great idea was this to force customers to jump through these ridiculous hoops paypal? I am not comfortable sending copies of my ID to anyone on line but my attempts to inform paypal of this send me around in a loop - although of course I have logged into my account to do so but still need to prove I am not an imposter!! WTF? This is red tape overload, too intrusive on privacy & needs to be sorted out. All the stress aside, it only serves to make me nervous about using pay pal to buy online in case my business account is impacted.
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