Hi, I hired freelancers on upwork and we agreed on a $600 on first and we change it later to a $1000 project, and it was supposed to be completed in a week. The freelancer scammed me and took more than $2000 without me noticing it. I contacted Upwork many times and they said we can't force him to refund you and they stopped responding to my emails. I opened a case with Paypal and Paypal closed it saying it was a preauth transaction. Upwork contacted paypal and lied and they said the project was delivered. I did not receive the project nor a refund. Can I dispute a preauth transaction where the merchant kept taking money without my permission? or what should I do to get my money back? Thank you.
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