I have filed 2 disputes this year & both were denied despite the tons of proof I provided. PayPal seems to never side with us but always with the dishonest companies. Both companies I had issues with claimed they were in the U.S., would ship their product immediately, but were really located in China (many of their emails were in Chinese). I had no interest early this year wanting to receive a package from China at the height of the pandemic. PayPal claims their decisions are final. The most recent claim just resulted in a denial today. The vendor in an allegedly nearby state sent me an email weeks after I placed an order claiming that my order had just shipped, would be delivered by USPS, & provided tracking info. When I tracked the package, it had supposedly been delivered 3 days earlier! Given that this was shipped from China, had to clear customs, how did USPS deliver it 3 days before they claimed it had just shipped?? I contacted the vendor who stated that it had NOT shipped, it was delayed, told me to be patient, & they would expedite the item. I gave PayPal copies of their emails & that meant nothing! I will never do business with PayPal again.
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