That is a TERRIBLE reply. Staff being paid off for what? YOUR COMPANY is selling shoddy goods which are neither fit for purpose, not do they resemble the goods ordered. Staff only do what they are told to do, which is probably to pack the shoddy goods and send them out . YOU ,the company, are the ones who buy the materials, source the materials, deetermine the quality of the goods. So, first of all, I don't believe you sacked staff, secondly I don't believe i'll ever get money back, and thirdly I hope sincerely that PayPal block all trading with this "company" - what a pity there are no trading standards to comply with.
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