I had the same. After involving PayPal Unilone sent me a pack of toothbrushes not the foot stool I was expecting. PayPal then refused my claim. I have challenged it and will carry on challenging it until I get my money back. If you're in the UK, PayPal are regulated by the FCA and there's a financial Ombudsman Service for complaints. There's a couple of issues as I see it. Firstly PayPal are siding with Unilone based on evidence of a tracking number (which doesn't exist) and secondly by allowing Unilone to use their services they are actually facilitating fraud. I will be reporting this.
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