Hello - Paypal website suddenly started asking me to verify my login VIA an SMS or a call (PSD2) -- I'm from Europe I don't use the given phone number anymore. I haven't updated the phone number associated w/ the account for a while. I simply forgot it, haven't thought it is important. Now, without any prior notice this 2-step authentication become live. I cannot login to contact Paypal. I cannot login to change my phone number. I'm running in loops. There is a 2nd option to verify yourself under the corresponding help topic, clicking Contact Us then Login problems / Payment Services Directive PSD2, but the information is not enough to walk that path. I managed to chat with a live person but he cannot help since I'm from the EU He told me to change my location by clicking on the flag at the bottom right and click "Message us", but the button isn't clickable, and under the topic (Payment Services Directive PSD2) there aren't a "Message" option only 2 links to "Community forums" and "Resolution Center" Resolution center needs a login -- thus I cannot use it. So currently there is no way to contact paypal or to change my phone number or to login anyway. I get my main job payments to Paypal, so does my colleagues. It would be important to get control of my account again relatively fast.
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