MY second communications with PAY pal good to know they stand behind this SCAMMING company Ordered wing the deluxe paid $76 something canadian (will cost me $71.89 to ship back) and well like everyone else received the lame **bleep** plastic with glued on feathers (i could have made a better better than that myself) and they were all gun ho to help me until i became more of a pain (they don't read these Pay pal doesn't care about the buyers they only care about the sellers because they make money off the sellers so this company that is scamming everyone they're making a killing off that company so they won't do anything to help with it.... looks like i will have to chalk this up to a stupid purchase and not trust in Pay pal ever again... I'll be deleting my account with them. ) 7:59 AM - PayPal Assistant hello I'm contacting you in regards to my dispute Case ID: PP-D-83615579 (i have no issues returning the item but it's not going to be at my expense i should be made whole not money coming out of my pocket because the seller is scamming ppl (everyone on fb that ordered these are showing photos of what they have gotten which is the same as what i have gotten. I am requesting a shipping label from them please and thank you. 8:03 AM 8:04 AM I can transfer this conversation to an agent. Our reply may take a few hours. Once I transfer this conversation, you may close the window and return to it when you can. When we respond, we’ll notify you with a link to the Message Center where you can reply. Would you like to chat with an agent instead? 8:04 AM - PayPal Assistant Yes 8:04 AM - PayPal Assistant hello I'm contacting you in regards to my dispute Case ID: PP-D-83615579 (i have no issues returning the item but it's not going to be at my expense i should be made whole not money coming out of my pocket because the seller is scamming ppl (everyone on fb that ordered these are showing photos of what they have gotten which is the same as what i have gotten. I am requesting a shipping label from them please and thank you. 8:05 AM JL Hi! this is John from PayPal I have reviewed your account and I believe it's for the dispute case. Rest assure PayPal will help you out. We appreciate and understand your concern. I would like to extend my apology for the inconvenience this may cause you. I’m transferring this message to dispute team. They’ll review our previous conversation and get back to you. The response may not be immediate, but you'll get a notification via email, App and within your PayPal account as soon as they reply. 11:00 AM - John <removed> thank you so much for your time and for helping me with this issue. 2:20 PM LSI will definitely assist you Sabrina with the dispute you mention with case ID: PP-D-83615579. After carefully reviewing since the seller is requesting the item to be returned, PayPal offer a service that can refund you up to $30 for the shipping cost, bellow I will provide you the steps how to sign up for this service.Also please provide us with as much details as possible for us to be able to understand of how the item you received is significantly different as described. After submitting the request, you’ll receive an email confirming the open request. A second email will confirm the outcome of your request. If you have any questions, click the Full Terms and Conditions link at the bottom of the page. For any questions about the Return Shipping on Us service, you can send an email to our service provider, Telus International at: Feel free to reply whenever you're ready and we'll reply as soon as we can.Please be advised that you will need to activate the service to this Program before you ship the item back in order to be eligible. 9:26 AM - Luis (when i click on your linke for click request return shipping it says page not found, and when i do it through the search in help, it just brings me to this page https://www.paypal.com/ca/webapps/mpp/home ) and if you can please ask the seller to give me an address in english i can not read this at all i have no idea where i'm shipping the item too and i don't think my post office will understand this either cause we need to know where it's being shipped to for us to be able to ship it, this is what they posted Return shipping address 351100 (their address post made me take it out) China, and also i can not ship it out until exactly on the 5th of Nov when i'm supposed to respond, My bf is working days this week and i have no way to the Post office until that exact day. thank you again for your time and help just realized it says AM on the 5th if you can switch that to the 6th that would be greatly appreciated, it will be shipped on the 5th as soon as bf wakes up found the address using google translate, and also did a find a rate on my postal site this is going to cost me $71.89 canadian to ship this item back. 9:02 AM Your file has been uploaded. shipping quotes.jpg / 1.49 and it is so crappy as the site they took down said they had canadian wear houses that's why i ordered these things (and the fact they shipped the item after the dispute was opened instead of just refunding an canceling the order, they scam ppl and this is how they **bleep** ppl over) sorry i don't mean to be a pain about this but doing research on this company how are they still allowed to sell threw you guys https://www.paypal-community.com/t5/Disputes-and-Limitations/Puwei-Clothing-Co-Ltd/td-p/2379079# 10:10 AM JB I apologize that the translated return address was not sent in the email. The correct return address is <removed> The correct eb adress for the Canadian Return Shipping Program is http://paypal.com/ca/returns. We also cannot change the required return ship by date or make the seller provide a return shipping label. 3:17 PM - Jacob well how do i get my shipping money back? what i'm being **bleep** out of my $76 something for these pathetic wings that are no where near what this person is saying your getting? and then on top of that it's going to cost me another $71.89 to ship them back and you guys only cover up to $30 so i'm going to be out over $110 for these fake thing? this company it scamming ppl. they post these site to get idiots like me that think hey that's a good idea (i use pay pal cause i figure it's safe for me to order for things like this) so I'm just **bleep** cause of this scammer? and you guys keep letting them sell using you guys? if you can't change the date which i know you guys caue you have been changing it since I made the claim. each time i checked it kept changing, I ordered this item from them after the money was out of my account they took the site i ordered from down, and only shipped out because i disputed, and now i'm reading stuff that say they even returned the items and the say there never get it (so to ensure its going to the right place please request a shipping label from them for me (or other wise i'm just getting **bleep** from these guys just like the rest of the ppl ordering from them) please read the comments from that link i sent you. 10:14 PM LY Here is the return address. We do not have the option to change the date that the tracking must be added by. To enroll in Return Shipping on Us, please visit: www.paypal.com/ca/returns . Here's how to request a return shipping refund:
Return the purchased item to the seller within the required timeframe and retain postage receipt and documentation (you'll need to show the return address, so if you do not have it written on the postage receipt, take a photo that shows the return address on the actual package you're sending).
Log into your PayPal account.
Go to your Activity page and click the relevant transaction.
Click Request return shipping refund under “Return shipping refunds.”
Select the correct category and return reason from the drop-down menus.
Select how you have paid for your return shipping. If you have paid for it yourself, upload the requested documents.
Enter the return shipping costs and the currency used.
Enter the date of the return using the calendar tool.
Indicate that you have read and agreed to the Terms and Conditions.
Click Submit.
After submitting the request, you’ll receive an email confirming the open request. A second email will confirm the outcome of your request.Thank you for contacting PayPal and for being a valued customer. If you have no further questions, please close this conversation. You may close the conversation by selecting 'End Conversation' or by clicking the "X." If you respond to this message, another agent will follow up with you.
12:44 PM
- Lacy
good to know that you guys will stand behind a SCAMMMMER and a fraud because you are making off of them as they scam ppl what the hell is $30 bux back going to do when i'll be OUT over $100 these ppl at the quote of others that ship items back get told they say the do not get it but that's right as long as you's have your cash cow I'll.... I'll be sharing all these conversations with anylne and everyone (you say you have buyers protection yet you help the sellers **bleep** over ppl (i don't have the 80 i lost it was my duaghters christmas money now she's left with less cause of this scamming **bleep**. that keeps taking money from ppl and then whatever i'll never use you guys again i'll be removing you's from my Ravelry you won't be making money of me not that matters cause you have ppl that scam ppl that you're making money off of (words from you guys don't worry we will help you out) BULLLLL **bleep** U
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