I have asked that PayPal escalate this to MGMT and shut down Vernal Technologies account, you all need to open cases with PayPal and dispute. You do this on the Resolution Center, and ask to get FBI IC3 Complaint form. PayPal is claiming I was a day or so late getting back the form to them so they closed my case and are refusing to help! I asked them to reconsider and escalate as mine is not an isolated incident with these crooks. I just don't want to see any other Americans get ripped off by these crooks in China
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They are scammers, we ordered some fire pit skulls they claimed were fire proof and could be used inside a fire feature. The skulls took weeks to arrive (6) and when they showed up over 1/2 of them were shattered. They were made from some plastic resin that smelled horrible, we tried them in our fire feature and within minutes they burst into flame! When I shut the fire off, they kept burning, and produced a toxic black smoke and I had to extinguish them with water. These definitely cannot be used anywhere near fire. When I contacted them they offered only some money back and said we would have to ship them ourselves. This is an obvious bait and switch, does not match website description or function and is actually dangerous! When I demanded a full refund they went dark, so I escalated to PayPal.
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