All the seller needs, is to prove they sent something. The something is often not what you paid for. PayPal sides with the seller saying they have proof that the item was shipped and delivered according to the tracking number. The tracking number is the proof they sent yo uthe item you paid for despite the fact that the tracking number is not verified against the actual prodcut shipped. This is why PayPal is the ideal platform for scammers. If the receiver does not ship the product back along with a tracking number to prove they returned the item, PayPal closes the claim siding with the "seller". PayPal loses money when they side with the buyer. I'm not sure if that plays into it but it sure seems like it. If you did not receive anything, PayPal should not be able to side with the seller. Since you use a credit card with Paypal (and provided not to omuch time has passed) you should be able to dispute the charge with your credit card company.
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