I had two same experiences; I had made two purchases on the same day because I had no idea what they can possibly be fraud. I purchased shoes washing machine (they give option of basic and multifunctional) and I chose basic. Had I known what basic was I wouldn’t have purchased. They sent a small plastic collapsible bowl. It can only hold half of my shoe and I paid $34, which I can find it at a dollar store. I also purchased electric spin scrubber with extension pole and brushes. This is the exact description of the product and did not have any other purchasing option. They sent only the three replaceable brushes that I can’t use without the scrubber machine. I disputed for the shoes washing machine because I thought I had not received it but turns out I had already received it which was a bowl. PayPal closed the dispute because the vendor provided the tracking info for the bowl I received. Once the case is closed, you cannot open it back so I just lost $34 and left with a plastic bowl. I’m currently in dispute for the other one but PayPal seems to be in favor of the vendor and does not provide protection for consumers against these fraudulent activities. By the way, these Chinese companies are willing to refund with $5 fee, 25% restocking fee and if the items are returned to China address. It will cost more to ship to China from the US and my time.
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I got scammed two times; I bought two items from the Facebook marketplace ad and the crooks are keeping my money for one of the items. They sent me a small plastic bowl that is a tad bigger than my coffee cup and what I ordered was a mini shoes washing machine. The bowl cannot even contain one shoe let alone wash it. When I received the bowl, I thought it was something else I had ordered through other shopping platform so I disputed that I didn’t receive the washing machine. The crooks presented the delivery tracking for the bowl so PayPal claims that I received the item and closed the case. I cannot reopen the case anymore. I put in another dispute for the other item I purchased on the same day and I hope PayPal works this out to my favor. If not, there is no protection for the buyers and I will no longer use PayPal.
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