sigrunrohleder, I am careful to take a screenshot of everything, so that I have plenty of evidence, regarding what was advertised, as well as addresses, any return policy, etc. I have been very pleased with Pay Pal response. You can challenge a decision as well if they don't support you the first time. So far I've been very happy with my ability to call out a fraud.
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I ordered two "aurora crystal hearts" and they are cheap resin with paint on the area made to look like crystal. Sent them a note no response.
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