Me too- I purchased a 'realistic corgi dog' but the item that arrived in no way resembles the advertised item and is not animated as it showed in the video advertisement. the site is now closed. I emailed them 4 times and they have made the following offers 1. nothing 2. 5% refund 3. 15% refund I declined these offers as the item is not at all like the advertised item and I wanted a full refund plus to report them for fraudulent activity as I can see many other customers have had the same experience. I contacted PayPal and they told me this transaction is ineligible for PayPal's Buyer Protection. I then recontacted Duo Tongguang and I have today received a full refund BUT I want PayPal to do something about their fraudulent activity as I can see many other customers have had the same experience. My advice to others is to keep emailing the company and request a full refund as it is false advertising. cheers Mary in Australia
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