Hi can any one help me ,I purchased a kitchen mixer from China ,which never came ,when I complained they said they was out of stock ,and sent me a pack of balloons instead,I told them we was Pensioners and just wanted a refund back ,So I opened a case with Paypal ,which they are saying if I send the balloons back at my cost ,I will a get a refund provideing there is no damage to balloons. Have been quoted by the supplier this could cost $ 20 plus .so I think Paypal are letting me down ,they should be fighting my case . Now where I am struggling is ,when trying to phone PayPal centre it's a recorded message ,and tried to sent messages to PayPal on the case files nothing happens,So hope someone out there can help. thanks Dave
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