i replied to the paypal email i recieved a day ago.
An update on your PayPal claim (Case ID PP-D-85036894) This message is from a trusted sender. You replied on Mon 16/11/2020 20:38 service at paypal.com.auSun 15/11/2020 21:25 Dear Michael <removed>, We're currently investigating the following complaint: Transaction Details-Case ID: PP-D-85036894Transaction amount: $40.98 USDDispute amount: $40.98 USDTransaction ID: 5BD30884R6102092FTransaction date: 2 August 2020- A partial refund in the amount of $20 has been suggested to resolve this complaint. If this partial refund amount is acceptable to you, please reply to this email within the next 3 days and include the statement, "I ACCEPT THIS PARTIAL REFUND" in the body of your email. Make sure the subject line contains your case ID # PP-D-85036894. If you do not wish to accept this partial refund, please reply to this email within the next 3 days and include the statement, "I DENY THIS PARTIAL REFUND" in the body of your email. Again, make sure your subject line contains your case ID # PP-D-85036894. If you do not decide on this partial refund offer within 3 calendar days, PayPal will complete the investigation and determine the outcome of the claim. You can find additional information and tips about buying and selling safely on our Business Resource Center at https://www.paypal-businesscenter.com/manage-your-business. Thank you for your patience and cooperation. Sincerely, Protection ServicesPayPal-© 1999-2020 PayPal. The PayPal service is provided by PayPal Australia Pty Limited ABN <removed> which holds Australian Financial Services Licence number <removed>. Any information provided is general only and does not take into account your objectives, financial situation or needs. Please read and consider the Combined Financial Services Guide and Product Disclosure Statement before acquiring or using the service. i replied with - Hi, seeing as this has not been a one off problem [re so many many people getting not what they paid for] i am going with "I DENY THIS PARTIAL REFUND". Michael<removed> 4 times i have tried sending an email to paypal. 4 times it has been " Undeliverable: Case ID PP-D-85036894" '' Undeliverable: Re: An update on your PayPal claim Case ID PP-D-85036894" " Undeliverable: Re: An update on your PayPal claim (Case ID PP-D-85036894)"
... View more