HI! I am aunable to use my account because my identity has not been checked, somehow there's a need to submit a document to prove that I live at the mentioned address and my national Id is not accepted, it has been rejected because you are asking me for a bill. Well I am not paying any bill, my husbant is paying all bills and unfotunately in Romania only one of us can have active contracts with companies delivering domestic services therefore I am unable to show you a bill on my name, not even the phone one because, guess what?? that one is also paid by my husband. My passport has been done while I was living at my previous address and of course that I am noy going to do another one for this purpose only. National IDs are used in Europe to cross countries ,they are internationally recognised, why are you not accepting this as proof of address?
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