I had this same nonsense happen to me. I called the card Customer Service and was told that the payment had to be put on hold to ensure it is not fraudulent. Supposedly, my bank can recall the payment if it deems my account was compromised. This happens on every payment. I thought it was because I was making a large payment online thru their website. So, I set up a BillPay thru my Bank of America account. On the bill pay date, the money was withdrawn from my account and electronically deposited into my Synchrony account. However, the same hold and 2 weeks delay to actually credit my account occurred. This is definitely not acceptable. I began using this card due to the 2% cashback. This delay is not worth it. I am going back to a card that actually credits my account when I make a payment.
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