Hello, I recently sold an item to somebody on Ebay for around £12 and then a few weeks later I got a message from PayPal saying that it was apparently an unauthorised payment. So, I sent all the relevant details to PayPal including a photo of my proof of postage receipt where I sent it to the post office and the tracking number. However, the buyer ended up winning due to the postage not being 'able to verified' (??). I don't understand how they won despite the evidence I submitted. Plus another stupid charge was added on top! Are PayPal in the wrong or is there something I should've done? How do I prevent this s**t happening in the future? I'm pretty sure it was a scam. Many thanks!
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