I made a purchase from a long-time US book dealer - from whom I have made many purchases over the years using PayPal. This time, it was flagged as noted above., saying the investigation would be completed within 21 days. Paypal customer service said I should contact <removed>, which I have done, to no effect. These is nothing in this transaction, or any recent transactions, that ought to caused this one to be flagged. I do not know if it was the book dealer or me that ran afoul of whatever triggered this. Fortunately the book dealer trusts me to make good on the payment eventually, in which case I will just give them my cc number, but I don't know if canceling the Paypal transaction will be a further "flag".
Does anyone have experience resolving this sort of thing? Is there any way to reach the compliance office to straighten it out?
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