I have same offer as you had. Here is the copy of their email. $8.00 offered refund + plastic bag they sent for $21.90 12feet telescopic ladder plus $10 shipping. Sound fishy! Paypal resolution center still working on it. " Dear Customer, Thank you for your order at our store. As an exceptional gesture of good will please consider to keep the product we sent. You mentioned that the product you got is not the one you as advertisement. How about we refund you $8 USD and you keep the goods you received? If the full refund is processed, it needs to ship back the product as the original you got. We are sorry to say that we are not responsible for the return shipping cost. The return shipping cost might be more than 10 USD or more expensive. Meanwhile, the full refund would not be paid to your account until the parcel is back to our warehouse. It would take time or have the risk at lost during returning."
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