Here's how I dealt with mine: - Do not negotiate with the seller directly. They are running a scam and have nothing to offer you. - Do not pay for return shipping that costs more than $30. It is pretty easy to get a return shipping refund for $30 or less from PayPal, they don't treat it as a dispute. - File a dispute with PayPal and/or your credit card company. - If it is worth your time, keep after them and PayPal will issue a refund. You have to be persistent. If they decline your claim, keep contacting customer service. (I used online chat.) - PayPal is responsible for choosing to do business with these scammers. They KNOW this is happening. I linked to these posts in my dispute, and it has grown by at least 10 pages since then. - PayPal is not interested in earning your trust, but they will pay refunds to cover their assets if the evidence is too strong.
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It looks like this is ongoing, intentional fraud and PayPal's cruel joke of "purchase protection" just amounts to weak arbitration on the seller's terms. Once they offer a full refund in exchange for shipping the wrong item back at *MY* expense, Paypal's claim gives me no option but to accept those terms. Meanwhile, Paypal still profits from transactions from a fraudulent seller. They know this is happening but do nothing. Paypal SUCKS.
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