My point is that any company, especially one dealing in finance, should have contact numbers, not automated systems which do not understand basic language. I'm not on facebook, twitter, etc, as I do not agree with the method of data/people manipulation. I suppose I'll have to set up an account and then delete it once this problem is resolved. But when we have a problem, we shouldn't have to add to that problem making the whole process even more problematic! Governments should not allow these business to operate in the shadows, they should be open, accountable. Thanks anyway.
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